VoIP Telephony Provider

VoIP Telephony Services

QiC Systems Ltd provide fully hosted cloudbased VoIP phone systems to a wide range of businesses.

Do you still have an older traditional phone system?  Are you paying over the odds for your phone system and still being tied to a lengthy contract?  Can you use your phone system wherever you work, even at home?  Would you like to use your mobile or laptop as an extension to your office systems?

If this describes your system, then you need to look at modern hosted VoIP, with a provider that doesn't tie you into long contracts.

If you would like a no obligation meeting to discuss how we can help, please call us on 01962 711000 or email us here.

The Basics

Call Handling

You'll have complete control over how calls go in and out of the system. Route calls to different teams. Provide automated menus. Deal with calls for staff who are busy or unavailable. Forward out of hours to calls to voicemail and mobiles. Whatever behaviour of call handling you need, you'll be able to provide it.

Choice of Handsets

Our systems are compatible with a wide range of handsets. We suit customers on a budget as well as those looking for more advanced features. From basic handsets that contain just the essential call tools to high end units containing the latest in video calling.

Call Recording

At the click of few buttons you can get full recording of all calls. All recordings are securely stored in our customer portal for you to download when you need to. A great feature for staff training and customer service.

Flexibility

Multi Site Capabilities

If your staff are spread out, we provide a solution that gives them unparalleled flexibility. Enable free calling between sites. Support home workers or even those working abroad. QiC will give you the tools to take care of whatever working arrangements your staff need.

Flexible Geographic Numbering

We can provision numbers from any area code of the country. Have a local presence in any part of the UK without hassle. Also for those requiring a national reach we can allocate 0845 and 0800 numbers.

Expandable Service

Our phone systems are completely scalable. You can start with one phone, grow to up to thousands and back to one without any infrastructure worries. No expensive upgrades. No replacing of equipment. As many phones as you need when you need them.

Compatibility

Smart Phones

Make your staff mobiles a part of the phone system. QiC's hosted phone services are completely compatible with smart phones so people can make and receive calls as part of the business even when not at their desk.

Soft Phones

Our systems are compatible with the leading VoIP software so you can make use of your customers existing PCs and laptops.

 

Further Questions?
Call us on 01962 711000, we're only too happy to help.

The possibilities are endless

What you can do with a cloud based phone system?

  • Respond to callers with an automated greeting
  • Make all your phones ring at the same time
  • Play music while callers are waiting to be answered
  • Ring another phone automatically if one is busy or doesn’t answer
  • Record telephone calls
  • Tell a caller how far up the queue they are
  • Block unwanted callers
  • Listen to your voicemail when you are out of the office
  • Use your smartphone as a telephone extension
  • Keep your telephone number
  • Dial a number by clicking on it
  • Share a telephone directory between all phones
  • Redirect calls to my mobile
  • Have a separate business number on my home phone line
  • Use one phone for two businesses
  • Have a memorable telephone number
  • See which of our numbers people are calling
  • See if my team are missing calls
  • See how long it is taking us to answer calls
  • See which of team is handling the most calls
  • Plus, there's the ability to add custom VoIP features for your business, all you have to do is ask and we'll make it happen